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Provider Report

Akamai

Overview

Akamai is based in Cambridge, MA. It was incorporated in 1998 after its founders developed a solution at MIT for improving Internet content delivery performance. It provides CDN services to one out of three Global 500 companies, and delivers 15-30% of all Web traffic. Yahoo! was its first customer, and many large media companies use the Akamai CDN. Additionally, Rackspace and HP resell Akamai CDN as part of their cloud offerings. Akamai has 3000+ employees, and revenue for 2012 was $1.374 billion. Akamai does not provide specific details about the location of CDN PoPs, but it has publicly disclosed the size of its CDN network as over 127,000 servers in 81 countries. In some cases, Akamai partners with ISPs to maintain edge servers within their data centers, thus decreasing ISP bandwidth costs while improving performance for end users. In addition to CDN, Akamai also offers managed DNS hosting. Key differentiators include the largest CDN network in the world, a track record supporting some of the largest media clients, and serving Internet content at a massive scale.

Links

Website
http://www.akamai.com
Status
https://cloudharmony.com/status-for-akamai

Service Information

Akamai CDN
https://cloudharmony.com/provider/akamai#akamai:cdn
Akamai DNS
https://cloudharmony.com/provider/akamai#akamai:dns

Akamai CDNCDN

Notes

Akamai focused on large enterprise customers. The Akamai CDN is, however, available through resellers including Rackspace and HP Cloud.

Links

Website
http://www.akamai.com/
Status
https://cloudharmony.com/status-of-cdn-for-akamai

Service Availability

Measured Availability

Region 7 days 14 days 30 days 60 days 90 days 180 days 365 days
Global 100% 100% 100% 100% 100% 100% 100%
US West 100% 100% 100% 100% 100% 100% 100%
US Central 100% 100% 100% 100% 100% 100% 100%
US East 100% 100% 100% 100% 100% 100% 100%
Europe 100% 100% 100% 100% 100% 100% 100%
Asia 100% 100% Unknown 100% 100% 100% 100%
Oceania 100% 100% 100% 100% 100% 100% 100%
Africa 100% 100% 100% 100% 100% 100% 100%

Service has not been monitored for the full duration of this interval

Service Marketshare

 List Name   List Date   Snapshot Date   Marketshare   Change   Rank 
Alexa 1,000 1 Feb 2015 1 Feb 2015 238 of 1,000 (23.8%) -11 1 of 15
Fortune 500 1 Jun 2014 1 Feb 2015 165 of 500 (33%) 0 1 of 13

Content Delivery Network Features

Comments

Pricing for Akamai services and features are not disclosed. Contact an Akamai sales rep for pricing details.

Akamai DNSManaged DNS

Pricing Comments

Akamai does not disclose pricing. Each contract and the associated pricing and terms are negotiated directly with the client.

Links

Website
http://www.akamai.com/html/technology/products/enhanced_dns.html
Status
https://cloudharmony.com/status-of-dns-for-akamai

Service Availability

Service Level Agreement (SLA)

SLA
100%
SLA Link
http://www.akamai.com/dl/brochures/Product_Brief_Terra_DNSSEC_eDNS.pdf

Measured Availability

Region 7 days 14 days 30 days 60 days 90 days 180 days 365 days
Global 100% 100% 100% 100% 100% 100% 100%
US West 100% 100% 100% 100% 100% 100% 100%
US Central 100% 100% 100% 100% 100% 100% 100%
US East 100% 100% 100% 100% 100% 100% 100%
Europe 100% 100% 100% 100% 100% 100% 100%
Asia 100% 100% 100% 100% 100% 100% 100%
Oceania 100% 100% 100% 100% 100% 100% 100%
Africa 100% 100% 100% 100% 100% 100% 100%

Service has not been monitored for the full duration of this interval

Service Marketshare

 List Name   List Date   Snapshot Date   Marketshare   Change   Rank 
Alexa 1,000 1 Feb 2015 1 Feb 2015 86 of 1,000 (8.6%) -4 3 of 16
Fortune 500 1 Jun 2014 1 Feb 2015 40 of 500 (8%) +1 4 of 15

Managed DNS Features

Notes

Akamai Global Traffic Management service includes performance based routing. Performance metrics can be based on either Akamai's own metrics (Performance), or metrics from your servers (Performance Plus - using agents you install on your servers).

Primary/Secondary DNS Support

Capability Primary Secondary
 AXFR
 IXFR
 NOTIFY
 TSIG